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FAQs
Frequently Asked Questions
General
- Does Rapid Legal offer any discounts?
- Where does Rapid Legal File and Serve?
- What are Rapid Legal’s deadlines?
- Does Rapid Legal advance court filing or witness fees?
- What are Rapid Legal’s Service Levels?
- Does Rapid Legal offer any guarantees?
- How does Rapid Legal notify us on the status of an order?
- How does Rapid Legal return my conformed copies or Proofs of Service?
- How do I get started?
- What is SOC 2?
- What does it mean to be “SOC 2 compliant”?
eFiling Texas
Clio
- How do I connect to my Clio account?
- Do I have to enter my Clio credentials every time I submit a new eFiling order?
- Does the email address in my Rapid Legal account need to match the email address in my Clio account?
- Can I upload more than 1 document from Clio to Rapid Legal in an eFiling order?
- What types of files are supported by the integration? Will Rapid Legal convert my Microsoft Word files to PDF?
iManage
- How do I connect to my iManage account?
- Do I have to enter my iManage credentials every time I submit a new eFiling order?
- Does the email address in my Rapid Legal account need to match the email address in my iManage account?
- Can I upload more than 1 document from iManage to Rapid Legal in an eFiling order?
- What types of files are supported by the integration? Will Rapid Legal convert my Microsoft Word files to PDF?
NetDocuments
- How do I connect to my NetDocuments account?
- Do I have to enter my NetDocuments credentials every time I submit a new eFiling order?
- Does the email address in my Rapid Legal account need to match the email address in my NetDocuments account?
- Can I upload more than 1 document from NetDocuments to Rapid Legal in an eFiling order?
- What types of files are supported by the integration? Will Rapid Legal convert my Microsoft Word files to PDF?