Sometimes users have a change in personnel, office turnover, or have accidentally added a user to a case. This article explains how to add users who should receive New Order Notifications about a particular case, and remove users who should not receive those notifications.
Solution Overview:
To make this adjustment, login to your Rapid Legal portal and click Manage Cases. Next, find the case you are searching for and select it. Then, select the Case tab and select or deselect the users who should be notified under New Order Notifications. The last step is to press Save.
Step 1: Login to the Rapid Legal portal.
Step 2: Click on Manage Cases
Step 3: Click on a Case
Step 4: Click on the Case Tab
Step 5: Select or unselect the Users under New Order Notifications and then press Save.
